Professional Summary
Overview
Work History
Education
Skills
Timeline

Sheila Williams

Accracare
Brooklyn Park,MN
2026
years of professional experience

Dedicated professional with a strong work ethic and integrity, experienced at Speedway Gas Station. Proven ability in customer service excellence and cash handling, enhancing patient comfort and safety. Recognized for fostering trust through empathy and effective communication, while maintaining a clean environment and supporting team collaboration.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Work History

Cashier

Speedway Gas Station
  • Assisted patients with daily living activities, enhancing comfort and independence.
  • Monitored patient vital signs, reporting changes to healthcare team for timely intervention.
  • Administered medications as directed by nursing staff, ensuring adherence to safety protocols.
  • Developed positive relationships with patients and families, fostering trust and communication.
  • Maintained cleanliness and safety of patient environments, adhering to infection control standards.
  • Provided training and support to new team members, promoting best practices in patient care.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Improved patient comfort by providing compassionate and attentive care.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maintained clean and safe environment to promote patient safety and comfort.

PCA

10 Years 1 Month
Accracare | 01.2016 - 02.2026
  • Assisted patients with daily living activities, enhancing comfort and independence.
  • Monitored patient vital signs, reporting changes to healthcare team for timely intervention.
  • Administered medications as directed by nursing staff, ensuring adherence to safety protocols.
  • Developed positive relationships with patients and families, fostering trust and communication.
  • Maintained cleanliness and safety of patient environments, adhering to infection control standards.
  • Provided training and support to new team members, promoting best practices in patient care.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Improved patient comfort by providing compassionate and attentive care.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maintained clean and safe environment to promote patient safety and comfort.

Education

High School Diploma

East Ridge | Kankakee, IL | 06-1983

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Money handling
Team collaboration
Customer service excellence
Reliability and punctuality
Cash register operation
Written and verbal communication

Timeline

PCA

Accracare
01.2016 - 02.2026Read More

Cashier

Speedway Gas Station
Read More

East Ridge

High School Diploma
Read More
Sheila Williams