Sheilin Perez
Fayetteville,NC
Summary
Dedicated and customer-focused professional with a proven track record at Panda Express, adept at cash management and providing exceptional customer service. Skilled in team collaboration and problem-solving, consistently ensuring accuracy in transactions and enhancing customer satisfaction. Demonstrates strong work ethic, reliability, and the ability to maintain professionalism under pressure.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Panda Express
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Compare Foods
11.2023 - 01.2024
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Graduate Certificate - Nursing
Fayetteville Technical Community College
Fayetteville, NC05-2024
High School Diploma -
Politecnico Max Enriquez Urena
Dominican Republic04-2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Cash management
- Payment processing
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Monitor Insurance claim
- Code & Prepare provider billing to Insurance
- Review EOBs
- Identify payer issues, trends and resolve recoup issues
- Update demographic information in the Patient account record and identify action needed to be taken on the account
- Provide thorough, efficient and account updates, notes in the computer for each call made
- Identify Accounts problems and escalate as appropriate
- Work with patient and guarantors to secure payment on outstanding account balances
- Researching and obtaining necessary information provider office
- Sort and file, scan correspondence
- Verify Patient eligibility with insurance carriers
- Obtain and maintain CPC or similar coding certifications
Certification
Nurse AIDE I
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Cashier
Panda Express
02.2024 - Current
Cashier
Compare Foods
11.2023 - 01.2024
Graduate Certificate - Nursing
Fayetteville Technical Community College
High School Diploma -
Politecnico Max Enriquez Urena
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