Sheily Calixto
Subway
Victoria,TX
2
years of professional experience
Dedicated cashier team lead with proven success in cash handling, team collaboration, and customer service excellence. Ready to enhance operational efficiency and drive team performance.
Work History
Cashier Team Lead
2 Years 6 Months- Supervised daily operations to ensure efficient customer service and cash handling.
- Trained and mentored new cashiers on operational procedures and best practices.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma
Skills
Customer service
Team leadership
Problem-solving
Cash handling
Punctual and reliable
Positive attitude
Flexible schedule
Team management
Cash register operation
Cash handling expertise
Store opening and closing
Money handling
Motivational skills
Manager support
Team collaboration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier Team Lead
Subway
12.2023 - 06.2026Read More
Mary Carroll High School
High School Diploma
Read More