Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sheily Herrera-Perez

Providence,RI

Summary

Determined and hard-working individual with a solid record of success at Pokeworks in customer service and team leadership. Successfully trained new cashiers, increasing team productivity and making sure that cash handling protocols are followed. Known for problem-solving skills and attention to detail, consistently providing a positive customer experience in busy environments.

Overview

4
4
years of professional experience

Work History

Cashier

Madrid European Bakery and Patisserie
Providence, Rhode Island
11.2022 - Current
  • Processed customer transactions efficiently at the busy Madrid-European location.
  • Organized pastries on shelves and displays to better store presentation.
  • Greeted customers and answered any questions they had about the bakery's products.

Cashier Team Lead

Pokeworks
Providence, Rhode Island
03.2022 - Current
  • Helped customers with products and payment options.
  • Trained new cashiers on point-of-sale systems and procedures.
  • Managed cash drawers and accurate cash-handling practices.
  • Monitored team performance and provided feedback for improvement.
  • Maintained cleanliness and organization of the checkout area consistently.

Education

High School Diploma -

Classical High School
Providence, RI
06-2025

Bachelor of Science - Medical Imaging

Rhode Island College
Providence, RI

Skills

  • Customer service
  • Team leadership
  • Problem solving
  • Time management
  • Attention to detail
  • Empathy and patience
  • Clear communication
  • Punctual and reliable

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary

References

References available upon request.

Timeline

Cashier

Madrid European Bakery and Patisserie
11.2022 - Current

Cashier Team Lead

Pokeworks
03.2022 - Current

High School Diploma -

Classical High School

Bachelor of Science - Medical Imaging

Rhode Island College

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