Shekinah Phillips
Columbus,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
2
2
years of professional experience
Work History
Receptionist
Family Wellness Center
Columbus, Georgia
12.2022 - 08.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled and confirmed appointments.
- Updated and recorded patient or client information to maintain accounts.
- Maintained an organized filing system of confidential patient information in accordance with company policy.
Sales Associate
Journeys Shoes
Columbus, GA
05.2022 - 12.2022
- Greeted customers in a friendly and professional manner.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
- Maintained a high level of professionalism at all times while interacting with both internal staff members and customers.
- Ensured that all merchandise was accurately priced and tagged with labels.
Cashier
Taco Bell
Columbus, GA
11.2021 - 05.2022
- Greeted customers, answered questions and provided general information regarding menu items.
- Balanced cash drawers at the beginning and end of shifts.
- Processed customer payments quickly and returned exact change and receipts.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
Education
Business Management
Columbus Technical College
Columbus, GASkills
- Office Administration
- Scheduling
- Multitasking and Prioritization
- PC Proficient
- Microsoft Office
- Microsoft Word
- Epic
- Office Equipment Operations
- Verbal and Written Communication
- Organization Skills
Timeline
Receptionist
Family Wellness Center
12.2022 - 08.2023
Sales Associate
Journeys Shoes
05.2022 - 12.2022
Cashier
Taco Bell
11.2021 - 05.2022
Business Management
Columbus Technical College
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