Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Core Strengths

Shelbey Langston

Oklahoma Juvenile Affairs
Macomb
14
years of professional experience

Detail-oriented professional with expertise in logistics, inspection, equipment operation, and quality control, material handling, shipping and receiving Skilled in interpreting technical specifications, preparing and maintaining materials, and ensuring safety compliance in production environments. Proven ability to work in physically demanding conditions including standing for long periods, moving heavy bulk items and meet deadlines in fast-paced, safety-critical settings. Experienced with troubleshooting complex technical issues to ensure smooth operations. Utilizes effective communication and problem-solving skills to resolve user concerns promptly. Knowledge of customer service principles and support tools, fostering positive user experiences. Experienced in operating heavy equipment and safety guidelines.

Work History

Information and Support Specialist

3 Years 5 Months
Oklahoma Juvenile Affairs | 01.2023 - Current
  • Supervise and train staff, ensuring accurate documentation, quality control, and compliance with policies.
  • Apply specifications and technical guidelines for surface preparation and inspection of materials for operational readiness.
  • Operate equipment and systems to process records, manage inventory, and coordinate services.

Coordinator

1 Year
Mathis Home | 01.2022 - 01.2023
  • Coordinated documentation, masking, and inspection processes, resolving discrepancies and ensuring compliance.
  • Prepared and organized materials, utilizing measuring equipment to verify quality and readiness for assembly tasks.

Operations Clerk

1 Year
XGS | 01.2021 - 01.2022
  • Scheduled and tracked freight operations, verifying documentation and blueprint-based load configurations.
  • Conducted regular inspections using measuring tools, maintaining accurate inventory records.

Alarm Monitor

1 Year
Cherokee Nation Businesses | 01.2020 - 01.2021
  • Conducted patrols, identified safety hazards, and ensured compliance with safety protocols.
  • Operated security systems and monitored power moving equipment in restricted access areas.

Order Selector

2 Years
Hobby Lobby E-Commerce Warehouse | 01.2018 - 01.2020
  • Selected, packaged, and inspected products for shipment in compliance with quality standards.
  • Applied priming and protective finish coatings were required for product integrity during transit.

Customer Service Representative

2 Years
Lowe’s | 01.2015 - 01.2017
  • Managed service requests, maintained records, and processed custom orders requiring material preparation and bonding knowledge.

Overhead Crane Operator

3 Years
Weatherford ALS | 01.2012 - 01.2015
  • Operated cranes to position heavy materials, ensuring structural integrity and load accuracy.
  • Assisted in hydraulic and pneumatic system handling during equipment positioning and structural rework processes.

Education

High School Diploma

Greenville High School | Greenville Texas | 05.2009

Skills

Customer service
Remote support
Support services
Customer relationship management

Accomplishments

  • Collaborated with team of 5 main control operators in the development of Oklahoma juvenile affairs .
  • Achieved awards for excellent customer service and being a team player through effectively helping with everyday task.
  • Achieved 100 Percent On the company's audits with accuracy and efficiency.
  • Supervised team of 5 staff members.

Timeline

Information and Support Specialist

Oklahoma Juvenile Affairs
01.2023 - CurrentRead More

Coordinator

Mathis Home
01.2022 - 01.2023Read More

Operations Clerk

XGS
01.2021 - 01.2022Read More

Alarm Monitor

Cherokee Nation Businesses
01.2020 - 01.2021Read More

Order Selector

Hobby Lobby E-Commerce Warehouse
01.2018 - 01.2020Read More

Customer Service Representative

Lowe’s
01.2015 - 01.2017Read More

Overhead Crane Operator

Weatherford ALS
01.2012 - 01.2015Read More

Greenville High School

High School Diploma
Read More

Core Strengths

Surface prep & finishing | Quality inspection | Equipment operation | Problem-solving | Team collaboration
Shelbey Langston