Shelbi Hardin
Joshua,Tx
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Shoaib Khalil
Cleburne, TX
01.2023 - Current
- Pull patients’ back to rooms: take vitals, ask for chief complaint, give COVID, flu or strep test, administering injections
- Refilled patients prescriptions
- Help patients with any questions they had
- 10-15 Prior Authorization’s a day
- Documenting paperwork into patient’s charts
- Answering phone calls
- Scheduling appointments
Shift Lead
Taco Bell
Cleburne, TX
01.2022 - 01.2024
- Counted Safe and drawers
- Managed and lead the crew
- Checked food safety (including expiration dates, temperatures, inc.)
Referral Coordinator
Shoaib Khalil
Cleburne, TX
04.2023 - 06.2023
- Fax 10-15 referrals
- Provide patient demographics
- Verify insurance
Assistant Manager
Taco Bell
Joshua, TX
02.2025 - Current
- Led team in executing operational strategies, enhancing productivity and service delivery.
- Developed training programs to improve employee performance and engagement across departments.
- Streamlined inventory management processes, reducing discrepancies and optimizing stock levels.
- Coordinated cross-functional initiatives to align departmental goals with organizational objectives.
- Managed scheduling and resource allocation, ensuring efficient workflow throughout operations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Manager
Texas Cleaners
Cleburne, TX
07.2016 - 01.2022
- Greeted 75-150 customers daily and ensured that their clothes were tagged properly
- Sorted clothing and other items to be dry cleaned according to customer needs
- Processed customer payments of $500-$800 daily
- Balanced cash drawer at the end of each day to maintain accurate record keeping
Concessions Attendant
Cleburne Baseball Softball Association
Cleburne, TX
01.2011 - 01.2013
- Filled orders for 100 -150 customers each day
- Processed customer payments
- Cleaned and sanitized all surfaces at the end of each night
Education
Associate of Arts - Applied Science
Hill College
Cleburne, TX12.2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Patient-focused care
- Immunization administration
- Appointment setting
- Medical office administration
Certification
- Certificate of Technology in Medical Office Assistant, 12/01/18
- Certificate of Completion in Office Support I, 12/01/18
Timeline
Assistant Manager
Taco Bell
02.2025 - Current
Referral Coordinator
Shoaib Khalil
04.2023 - 06.2023
Medical Assistant
Shoaib Khalil
01.2023 - Current
Shift Lead
Taco Bell
01.2022 - 01.2024
Manager
Texas Cleaners
07.2016 - 01.2022
Concessions Attendant
Cleburne Baseball Softball Association
01.2011 - 01.2013
Associate of Arts - Applied Science
Hill College
References
- Lloyd Milne, Former softball coach, Milneroger4@gmail.com
- Lana Trahern, FFA Teacher, Cleburne High School, ltrahern@c-isd.com