Work Preference
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic
Open To Work

Shelbi Mullins

Joshua,Tx

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Medical AssistantShift LeadReferral CoordinatorManagerAssistant Manager

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Joshua, Tx, US
Open to relocation: No

Important To Me

Work from home optionPaid time off401k matchFlexible work hours

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Taco Bell
Joshua, TX
01.2025 - Current
  • Developed training programs for staff, enhancing team performance and customer satisfaction levels.
  • Implemented cost-control measures, optimizing budget management and resource allocation across departments.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.

Medical Assistant

Shoaib Khalil
Cleburne, TX
04.2023 - 01.2025
  • Refilled patients prescriptions
  • Help patients with any questions they had
  • 10-15 Prior Authorization’s a day
  • Documenting paperwork into patient’s charts
  • Answering phone calls
  • Scheduling appointments
  • Administered patient care by conducting vital sign assessments and documenting medical histories.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Shift Lead

Taco Bell
Cleburne, TX
11.2022 - 08.2024
  • Counted Safe and drawers
  • Managed and lead the crew
  • Checked food safety (including expiration dates, temperatures, inc.)
  • Trained new employees on food preparation and customer service standards.
  • Coordinated scheduling to optimize staff coverage and enhance service delivery.

Referral Coordinator

Shoaib Khalil
Cleburne, TX
04.2023 - 06.2023
  • Fax 10-15 referrals
  • Provide patient demographics
  • Verify insurance

Manager

Texas Cleaners
Cleburne, TX
07.2016 - 10.2022
  • Greeted 75-150 customers daily and ensured that their clothes were tagged properly
  • Sorted clothing and other items to be dry cleaned according to customer needs
  • Processed customer payments of $500-$800 daily
  • Balanced cash drawer at the end of each day to maintain accurate record keeping

Education

Associate of Arts - Applied Science

Hill College
Cleburne, TX
12.2018

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Patient-focused care
  • Immunization administration
  • Appointment setting
  • Medical office administration

Certification

  • Certificate of Technology in Medical Office Assistant, 12/01/18
  • Certificate of Completion in Office Support I, 12/01/18

Timeline

Assistant General Manager

Taco Bell
01.2025 - Current

Referral Coordinator

Shoaib Khalil
04.2023 - 06.2023

Medical Assistant

Shoaib Khalil
04.2023 - 01.2025

Shift Lead

Taco Bell
11.2022 - 08.2024

Manager

Texas Cleaners
07.2016 - 10.2022

Associate of Arts - Applied Science

Hill College

References

  • Shanna Campbell: 682-244-2098
  • Juan Rico: 817-641-8282
  • Shoaib Khalil: 827-645-2322

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Shelbi Mullins