Shelby Alfeche
Oregon City,OR
Overview
9
9
years of professional experience
Work History
Front Office Assistant
Athey Creeker Church
West Linn, Oregon
09.2021 - Current
- Assisted in preparing materials for church services and community outreach programs.
- Responded to phone inquiries and directed callers to appropriate staff members.
- Managed front desk operations and provided excellent customer service to church visitors.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Maintained a clean front office environment including lobby area.
- Greeted customers and provided assistance with inquiries.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Greeted and directed visitors, creating a welcoming office environment.
- Sorted and distributed incoming mail to appropriate departments or individuals.
- Maintained positive working relationship with fellow staff and management.
- Self managed my time to be sure everything was completed in a timely manner.
- Worked with excel to create and added data to spreadsheets on a laptop.
Shift Leader
Godfather's Pizza
Forest Grove, Oregon
09.2018 - 09.2021
- Supervised team members during shifts to ensure smooth operations.
- Trained new employees on company policies and procedures.
- Handled customer inquiries and resolved issues promptly.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
Bank Teller
Columbia Bank
Forest Grove, Oregon
09.2016 - 08.2018
- Processed customer transactions efficiently and accurately at a busy financial institution.
- Assisted customers with account inquiries and provided information on banking services.
- Maintained cash drawer accuracy through diligent counting and record-keeping practices.
- Maintained confidentiality of bank records, transactions and customer information.
Timeline
Front Office Assistant
Athey Creeker Church
09.2021 - Current
Shift Leader
Godfather's Pizza
09.2018 - 09.2021
Bank Teller
Columbia Bank
09.2016 - 08.2018