Shelby Beltran
San Antonio,TX
Summary
Skilled team player with strong background in high paced work environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Shavano Eye Center
03.2022 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Scheduling Coordinator
Stone Oak Family Dr, PA
03.2018 - Current
- My duties at Stone Oak Family Dr, PA consist of the following.
- Verifying/ updating patient paperwork.
- Scanning and updating insurance cards.
- Verifying patient insurance eligibility.
- Answering incoming phone calls and directing to the appropriate department. updating patients chart to meet HIPPA requirements. assisting patients with paperwork.
- Assisting patients with online portal access. Scheduling patient follow up appointments.
Education
Bachelor of Arts - Communications
The University of Texas At San Antonio
San Antonio, TX12.2024
Associate of Arts: Business communication -
Northwest Vista
San Antonio, Texas05.2022
High School Diploma -
Ronald Reagan
San Antonio, Texas05.2009
Skills
- Customer service
- Workflow optimization
- Coordinate schedules
- Customer relations
- Motivation
- HIPAA Compliance
- Critical Thinking Skills
- Organizational Skills
Timeline
Patient Care Coordinator
Shavano Eye Center
03.2022 - Current
Scheduling Coordinator
Stone Oak Family Dr, PA
03.2018 - Current
Bachelor of Arts - Communications
The University of Texas At San Antonio
Associate of Arts: Business communication -
Northwest Vista
High School Diploma -
Ronald Reagan
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