Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies
Timeline
Generic

Shelby Brown

Simi Valley,CA

Summary

Hardworking, 18 year old student who demonstrates a strong work ethic. Looking to secure a responsible position that can expand my knowledge and work experience while completing my education.

Overview

3
3
years of professional experience

Work History

Shift Lead

Jamba Juice
Simi Valley, CA
07.2022 - Current
  • Performed all cash handling requirements of a manager in charge, including closeouts, safe accountability, and cash drops
  • Managed staff and team members
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Opened and/or closed as required
  • Inventory and order management
  • Aided in business demands and made necessary staffing decisions
  • Ensured store appearance and cleanliness were up to Jamba standards
  • Prepared food items that were consistent with Jamba standards

References:

Ariel Garcia - (815)585-6074

Grace Bortles - (805)625-4949

Team Member

Jamba Juice
08.2021 - 07.2022
  • Prepared food items that were consistent with Jamba standards
  • Ensured store appearance and cleanliness were up to Jamba standards,
  • Provided excellent customer service and maintained positive relations with customers
  • Operated register to process payments and collect cash payment for order totals.
  • Made good and consistent product
  • Assisted with inventory counts and stocking of merchandise.

Social Media Intern

Hawx Pest Control
Simi Valley, CA/Utah
06.2022 - 09.2022
  • Part time assistant under marketing and social media management
  • Updated webpage accounts, analyzed engagement across all social media platforms, and helped run reports.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.

References: Melaina Brown - (805)769-6991

Jeff Thompson - Jeff.thompson@hawxservices.com

Babysitter

Independent
Simi Valley
09.2019 - 03.2020
  • Took care of two children, ages 7 and 1 ½
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Stopped due to covid
  • Reference: Mother: Belen Islas - (310) 497-2473

Education

Business Major

Moorpark Community College
Moorpark, CA

Simi Valley High School
Simi Valley

Skills

  • Outstanding customer service
  • Excellent communication skills
  • Positive and friendly attitude
  • Quick learner
  • Flexibility
  • Organization Skills
  • Interpersonal
  • Works well in fast past environment
  • Self motivated and work well with others
  • Team leader and can manage well
  • Punctual and highly dependable

Additional Information

  • President's Education Award in 2016
  • Simi Valley High School Academic Letter of Achievement in 2020-2022
  • Golden State Seal Merit Diploma seal

Hobbies

  • Spending time with friends and family
  • Cooking and developing new recipes
  • Hiking
  • journaling and planning

Timeline

Shift Lead

Jamba Juice
07.2022 - Current

Social Media Intern

Hawx Pest Control
06.2022 - 09.2022

Team Member

Jamba Juice
08.2021 - 07.2022

Babysitter

Independent
09.2019 - 03.2020

Business Major

Moorpark Community College

Simi Valley High School
Shelby Brown