Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shelby Cook

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level serving position. Ready to help the team achieve company goals.

Overview

3
3
years of professional experience

Work History

Hostess

Don Benito's
09.2023 - 12.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Cashier

Whataburger
02.2021 - 08.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Arts - Education

Tyler Junior College
Tyler, TX
12.2024

Skills

  • Dining Room Management
  • Food Running
  • Event Planning
  • Complaint Handling
  • Customer Service

Accomplishments

  • Achieved TJC's dean list in the fall of 2022 by prioritizing my education first.
  • Academically, I was presented on the president's list in the fall of 2023.
  • I am a member of the Sigma Kappa Delta organization for junior colleges.


Timeline

Hostess

Don Benito's
09.2023 - 12.2023

Cashier

Whataburger
02.2021 - 08.2022

Associate of Arts - Education

Tyler Junior College

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Shelby Cook