Shelby Eroen
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
Hostess
The Hideaway
11.2024 - Current
- Learned the importance of clear, effective and gracious communication, collaboration and teamwork to ensure a seamless consumer experience
- Handled phones ensuring excellent customer service
- Contributed to a fast-paced environment involving complex multitasking
Production Assistant
ArtClass Content
11.2024 - 11.2024
- Helped make sure that the cast and crew of a professional commercial shoot were quiet during filming.
- Assisted with 'lock-ups' while cameras were rolling.
- Communicated with other crew members via walkie talkies to coordinated production activities.
Production Assistant
CET Film Production at FAMU
03.2023 - 05.2023
- Kept track of continuity during filming
- Made sure the cast and crew stayed on schedule
Hostess
Met Him At A Bar
06.2020 - 07.2022
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
Media Intern
Literary Riot Media
01.2019 - 01.2022
- Managed scheduling and coordinated meetings for team members
- Maintained and organized filing systems, ensuring easy access to important documents
- Edited educational YouTube Videos for the company’s new online curriculum
- Supervised scripts and took notes during filming
Film Festival Board Member
The Archer Film Festival
09.2018 - 04.2019
- Helped with event planning for Archer’s 7th and 8th annual film festival
- Tracked event payments and budgets
Education
Bachelor of Arts - English
Skidmore College
Saratoga Springs, NY05.2024
Skills
- Customer service
- Team collaboration
- Organizational leadership
- Effective multitasking
- Nonprofit experience
- Phone etiquette
- Verbal and written communication
- Administrative support
Timeline
Hostess
The Hideaway
11.2024 - Current
Production Assistant
ArtClass Content
11.2024 - 11.2024
Production Assistant
CET Film Production at FAMU
03.2023 - 05.2023
Hostess
Met Him At A Bar
06.2020 - 07.2022
Media Intern
Literary Riot Media
01.2019 - 01.2022
Film Festival Board Member
The Archer Film Festival
09.2018 - 04.2019
Bachelor of Arts - English
Skidmore College