Shelby Jackson
Sanford,FL
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
National Spine And Pain Management
10.2023 - Current
- Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
- Ensured regulatory compliance by staying up-to-date on industry standards and best practices related to patient care coordination.
Assistant Manager
Suncoast Dermatology And Skin Surgery Center
09.2013 - 11.2022
- Streamlined office processes with effective communication between staff members, resulting in smoother daily operations.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Handled insurance claims processing efficiently, reducing delays in coverage approval for treatments.
- Continuously updated knowledge of dermatology best practices through ongoing professional development courses and conferences.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Supported timely claims processing by submitting accurate and complete documentation to insurance companies.
- Managed high-volume periods with professionalism, prioritizing tasks to maintain organization and efficiency during busy times.
Education
Certified Coding Associate - Billing And Coding
DeVry University
Villa Park, IL03.2024
GED -
Ashworth College
Norcross, GA05.2006
Skills
- Medical Data Collection
- Insurance Practices
- Claims Processing
- Insurance Verification
References
References available upon request.
Timeline
Patient Care Coordinator
National Spine And Pain Management
10.2023 - Current
Assistant Manager
Suncoast Dermatology And Skin Surgery Center
09.2013 - 11.2022
Certified Coding Associate - Billing And Coding
DeVry University
GED -
Ashworth College
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