Detail-oriented administrative professional experienced in document management and report preparation. Enhances office operations and communication to support informed decision-making. Demonstrates strong skills in time management and team collaboration, driving efficient office processes and alignment with organizational objectives.
Overview
11
11
years of professional experience
Work History
Administrative Assistant III
TDCJ
Huntsville, Texas
07.2021 - 02.2026
Prepared reports and documentation for management review to facilitate informed decision-making.
Drafted written correspondence, including letters, memos, and reports, to support management communication needs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Directed daily office activities and upheld systematic filing procedures.
Organized and maintained filing systems for physical and electronic documents to ensure accurate retrieval and confidentiality.
Ensured proper handling of confidential documents in an organized fashion according to established protocol.
Compiled data for reports and presentations using Excel spreadsheets.
Security Officer
Allied Universal Security Services
Houston, Texas
09.2019 - 03.2021
Monitored premises to ensure safety and security of personnel and property.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Conducted regular patrols to identify hazards and suspicious activities, enhancing overall security vigilance.
Enforced company policies and procedures to uphold security protocols, ensuring compliance and safety.
Responded promptly to alarms and emergencies, coordinating with local authorities.
Maintained accurate logs of daily activities and incidents, facilitating effective reporting and response.
Assisted in training new security staff on operational procedures and safety measures.
Welcomed staff, guests, vendors, and contractors upon arrival at facility entrance. upon arrival at the facility entrance.
Correctional Officer
TDCJ
Huntsville, Texas
08.2017 - 08.2019
Conducted regular inspections of facilities and equipment to identify and address potential security breaches.
Responded to emergencies by implementing established safety protocols swiftly.
Monitored inmate activities to ensure compliance with safety regulations.
Trained new officers on standard operating procedures and emergency response plans to ensure effective operational readiness.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Interacted with inmates to de-escalate tensions and foster a peaceful atmosphere within the facility.
Maintained accurate reports of incidents and daily activities for records management.
Lead Toddler Teacher
care 4 tots
Harker Heights, Texas
01.2017 - 08.2017
Created and implemented age-appropriate lesson plans and activities that encouraged physical, social, emotional and cognitive development.
Developed age-appropriate lesson plans for toddler learning and engagement.
Planned and structured daily activities to promote learning and engagement among toddlers. that fostered exploration and creativity through play, enhancing engagement and learning.
Assessed developmental milestones to customize activities, ensuring alignment with each child's developmental stage.
Collaborated with parents to share progress and tailor support for each child's individual needs.
Created safe indoor and outdoor play environments to support healthy development in toddlers. for toddler-age children.
Maintained a safe and clean classroom environment adhering to health standards.
Assistant Store Manager
Cefcostores
Belton, Texas
12.2014 - 12.2016
Supported daily store operations and staff management to ensure smooth functioning.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Trained new employees on store policies and customer service techniques.
Led team meetings to align on sales strategies and set performance goals.
Oversaw inventory management and restocking procedures.
Managed cash handling and financial transactions efficiently.
Resolved customer inquiries and complaints effectively.
Assisted in daily store operations and staff management.
Conducted regular walk-throughs and guided team members in addressing issues affecting store presentation and professionalism.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Delegated assignments based on team strengths to optimize floor coverage and service levels.