Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Marler

Glendale ,NY

Summary

Dynamic professional with a proven track record in customer service and team leadership, notably at Panini Bistro. Excelled in enhancing service quality through effective problem-solving and workload prioritization. Skilled in cash handling and POS systems, achieving significant accuracy in financial transactions. Demonstrated exceptional ability to foster team collaboration and drive operational excellence.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Panini Bistro
01.2025 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Cashier

Lowes Home Improvment
05.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server

Logan’s Roadhouse
10.2023 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Manager

SUBWAY®Restaurants
02.2020 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Criminal Justice -

Chattanooga State Community College
Chattanooga, TN

Rhea County High School
Dayton,TN
05.2022

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • POS systems
  • Team collaboration
  • Workload prioritization

Timeline

Cashier Team Lead

Panini Bistro
01.2025 - Current

Cashier

Lowes Home Improvment
05.2024 - 09.2024

Server

Logan’s Roadhouse
10.2023 - 04.2024

Assistant Manager

SUBWAY®Restaurants
02.2020 - 09.2023

Criminal Justice -

Chattanooga State Community College

Rhea County High School

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Shelby Marler