Shelby Riddle
Dallas
Summary
Relocating to Dallas on June 2, 2026 and excited to bring reliability and personality to a new team. Dedicated server with a strong work ethic, known for exceptional customer service and efficient management of multiple tables. Committed to guest engagement and fostering repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Seasons Gastropub
Morton, IL
04.2025 - 05.2026
- Managed multiple tables efficiently during peak hours, ensuring a smooth dining experience for all guests.
- Resolved guest complaints promptly, ensuring satisfaction and fostering repeat business opportunities.
- Delivered exceptional customer service by attentively addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Prepared drinks and provided friendly service to patrons while working as the bartender.
Server
Whiskey Taco
Pekin, IL
07.2025 - 03.2026
- Maintained comprehensive knowledge of menu items, including ingredients and preparation methods.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in maintaining cleanliness and organization of dining area, enhancing the overall experience for customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Shift Lead
Starbucks
Morton, IL
06.2022 - 08.2024
- Supervised daily operations, ensuring efficient workflow and optimal customer service.
- Trained and mentored team members on company standards and product knowledge.
- Managed inventory levels, conducting stock counts to minimize waste and improve accuracy.
- Implemented best practices for store cleanliness and safety compliance.
Education
Bachelor of Science - Elementary Education
Illinois State University
Normal12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Food safety practices
Certification
- Illinois Food Handler Certification
- BASSET Certification (Alcohol Seller/Serving Training)
Timeline
Server
Whiskey Taco
07.2025 - 03.2026
Server
Seasons Gastropub
04.2025 - 05.2026
Shift Lead
Starbucks
06.2022 - 08.2024
Bachelor of Science - Elementary Education
Illinois State University