Shelby Salame
Ann Arbor,MI
Summary
Sociable and dedicated server with background knowledge in restaurant service etiquette. Great with satisfying customers needs, upselling techniques, and POS system. Able to upkeep with areas that need to be well-stocked and clean. Energetic, helpful and able to communicate with team members.
Overview
2
2
years of professional experience
Work History
Server
Zola Bistro
Ann Arbor, MI
03.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service to ensure satisfaction.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Host
Oscar's Sports Bar and Grill
Saline, MI
01.2023 - 06.2025
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Assisted staff by serving food and beverages or bussing tables.
Education
High School Diploma -
Saline High School
Saline, MI06-2024
Advertising Management
Michigan State University
East Lansing, MISkills
- Effective communication
- Time management
- Attention to detail
- Dietary restrictions understanding
- Menu item recommendation
- Guest engagement
- Memory retention
- Positive and professional
Affiliations
- Fashion Stylist for VIM Magazine
- Nail Tech for myself
Timeline
Server
Zola Bistro
03.2024 - Current
Host
Oscar's Sports Bar and Grill
01.2023 - 06.2025
High School Diploma -
Saline High School
Advertising Management
Michigan State University
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