Shelby Smith
Austin,TX
Summary
Entry-level Human Resources professional with a background in Public Relations and hands-on experience with employee engagement, onboarding, and workplace operations within a corporate environment. Skilled in creating a positive workplace, enhancing employee experience, and collaborating with other multiple sites.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist- JLL : Client Site: Google
Robert Half
Austin, TX
02.2025 - Current
- Support employees and visitors as a primary point of contact, creating a welcoming, inclusive, and people-centered workplace environment
- Assist with employee onboarding and offboarding logistics, including badge access, workplace orientation, and coordination with internal teams
- Partner with cross-functional JLL teams to support employee needs, workplace operations, and service delivery within the Google workplace
- Serve as a front-facing brand representative, communicating company values and culture while ensuring a positive employee and visitor experience
- Support employee engagement by promoting recognition programs and encouraging a culture of appreciation and feedback
- Assist with administrative support tasks, including documentation, process tracking, and access between different Google sites
- Supported mentoring and training of new hires, ensuring understanding of key responsibilities, systems, and workplace expectations
- Support team operations by managing special projects and coordinating with on-site vendors to ensure smooth and efficient workplace services
Education
Bachelor of Arts - Public Relations, English
Texas State University
12.2024
Skills
- Skills: Employee Engagement, Onboarding & Offboarding, Operations Support, Client Relations Support, Teamwork and Collaborations, Administrative tasks, Oral and written communication, Leadership Development Support, Culture/Diversity/ Inclusion (DEI), HR Coordination, Internal Communications, Social Media Strategy, Time Management, Organizational leadership
- Technical Skills: Microsoft Word Suites- (Excel, Word, Powerpoint), ADP, Workday, Microsoft Team, Microsoft Excel (Employee & Data Tracking)
Certification
- Certifications: Marketing and Data Analysis by Forage- Lululemon
- Notary Public, (State of Texas)
Timeline
Receptionist- JLL : Client Site: Google
Robert Half
02.2025 - Current
Bachelor of Arts - Public Relations, English
Texas State University
Leadership Experience
Alpha Kappa Alpha Sorority, Inc. |Founders Day Committee Board Member
- Planned and executed events celebrating the organization’s legacy and mission, which increased overall event engagement
- Supported member engagement, and fundraising initiatives, and collaboration to help chapter involvement
- Collaborated with leadership teams to coordinate programming, logistics, and communications
The University Star Newspaper | Public Relations Specialist
- Increased student engagement through content creation, social media promotion, and using content strategies to boost interactions on campus
- Supported distribution with newspapers to expand campus reach and awareness; giving more people an opportunity to expand their understanding
- Conducted Interviews for candidates on and off campus to collect information and gather insightful information for the newspaper
Student Association for Campus Activities (SACA) |Member
- Collaborated with student organizations to plan and promote campus-wide events that align with the student programs offered on campus
- Assisted with event promotion to increase student participation with targeted outreach, social media promotion to increase overall participation
- Partnered with other student organizations to coordinate campaigns across multiple channels