Shelby Steck
Summary
Going into a new job I keep my mindset open to learn everything I can, so I can become an asset to the workplace. I feel as even though I only have a few years in the medical field, I make up by being a responsible, respectful and reliable associate for both my manager and my coworkers.
Overview
7
7
years of professional experience
Work History
Optician
Sam's Club
08.2022 - Current
- Calibrated seg heights, optical center, and pupillary distance to customize eyeglass orders and create perfect fit.
- Filed claims with vision insurance companies to process payment for optical services.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Troubleshoot issues with glasses, offering swift resolution to maintain customer satisfaction levels.
Front End Associate
Sam's Club
08.2020 - 08.2022
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and sign up for memberships.
- Processed returns, answered phone calls and assisted customers with any questions.
Cashier/Front End Supervisor
Savers
02.2018 - 07.2020
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Run front end of store (registers)
- Helped customers complete purchases, returns and located areas of the store.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Shawnee Mission North High School
7401 Johnson Dr. 05-2017
High School Diploma -
Shawnee Mission North High School
Overland Park, Kansas12.2018
Skills
- Customer service
- Insurance verification
- Optical measurements
- Computer skills
- Hipaa
Timeline
Optician
Sam's Club
08.2022 - Current
Front End Associate
Sam's Club
08.2020 - 08.2022
Cashier/Front End Supervisor
Savers
02.2018 - 07.2020
High School Diploma -
Shawnee Mission North High School
High School Diploma -
Shawnee Mission North High School
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