Shelika Domingue
Miami
Summary
Dynamic professional with a proven track record at CitizenM Miami World Center, excelling in team management and customer engagement. Successfully mentored staff, enhancing performance and fostering brand awareness. Expert in event coordination and strategic marketing, driving impactful campaigns that significantly improved engagement rates. Effective communicator dedicated to achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Hotel Ambassador
CitizenM Miami World Center
Miami
11.2022 - Current
- Mentored junior staff, fostering professional growth and improving team performance through targeted training sessions.
- Collaborated with cross-functional teams to align goals and ensure project deliverables met organizational standards.
- Established best practices for resource allocation, leading to improved utilization of personnel and materials.
- Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
- Fostered community engagement through organized events and outreach initiatives.
Direct Marketing Manager
Ninjja Global Inc.
Miami, FL
06.2019 - 02.2021
- Developed and executed targeted direct marketing campaigns to enhance customer acquisition and retention.
- Analyzed campaign performance metrics to optimize strategies for improved engagement rates.
- Collaborated with cross-functional teams to ensure alignment on marketing goals and branding initiatives.
- Mentored junior staff members on best practices in direct marketing techniques, contributing to their professional growth.
- Developed and implemented strategic fundraising campaigns to increase donor engagement.
Education
High School Diploma -
Hialeah Senior High School
Hialeah, FLNo Degree - Political Science
St. Thomas University
Miami Gardens, FL12-2026
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Event coordination
- Goal oriented
- Brand building
- Effective communicator
- Communication skills
Accomplishments
- Ranked in the top 10% of sales representatives.
- Selected to represent the company in internal and client-facing webinars due to performance.
- Consistently exceeded assigned sales quotas.
Timeline
Hotel Ambassador
CitizenM Miami World Center
11.2022 - Current
Direct Marketing Manager
Ninjja Global Inc.
06.2019 - 02.2021
High School Diploma -
Hialeah Senior High School
No Degree - Political Science
St. Thomas University