Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Shelle Clark

Los Osos

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Successful Accounts Payable and Receivable Clerk with solid background in handling financial transactions and keeping accurate financial records. Skilled in using accounting software, reconciling accounts and managing vendor relations. Sharp and committed to looking for process improvement opportunities.

Overview

10
10
years of professional experience

Work History

Accounts Payable

San Luis Post Acute
09.2022 - Current
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Managed invoicing and payment processing operations.
  • Processed invoices and payments in line with company policies and procedures.
  • Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
  • Investigated and resolved invoicing discrepancies to maintain good vendor relations.

Administrative Assistant

San Luis Post Acute
09.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Arranged transportation for residents to and from Dr's appointments
  • Entering new admissions into MyUnity



Veterinary Receptionist

Bear Valley Animal Clinic
09.2020 - 08.2021
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Processed new patients and updated client records with key information using Cornerstone.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Triaged incoming patients to determine treatment needs and urgency of care.

Veterinary Technician

Bear Valley Animal Clinic
09.2020 - 07.2021
  • Assisted in surgery along side veterinarian.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Able to perform blood draws on dogs and cats.
  • Familiar with using X-ray machines and know how to safely use one.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.

Adoption Support Coordinator

Woods Humane Society
11.2013 - 07.2020
  • Managed a group of volunteers for a dog training class that included obedience training and specific needs for each dog.
  • Worked with long term dogs and cats on adoptability. Always finding new ways to enrich with specific toys, nose work, clicker training.
  • Edited videos and pictures of cats and dogs for media exposure
  • Checked in on adopters via email and phone and helped with any concerns or questions.
  • Assisted with intake on entering new animals into system with entering vaccines and exam notes.

Animal Caregiver

Woods Humane Society
11.2013 - 01.2017
  • Assessed animal behavior to create online and paper profiles for potential adopters.
  • Observed and monitored over 5+ animals for signs of illness or injury to report symptoms and overall animal health to supervisor.
  • Cared for over 25+ animals by feeding and bathing, taking dogs for walks, cleaning litter boxes and supervising playtime.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Provided top-notch customer service to every customer and exceptional care to all animals.

Education

High School Diploma -

Paso Robles High School
Paso Robles
2007

Skills

  • Appointment Scheduling
  • Inventory oversight
  • Creative problem solving
  • Customer/Client relations
  • Verbal and written communication

Timeline

Accounts Payable

San Luis Post Acute
09.2022 - Current

Administrative Assistant

San Luis Post Acute
09.2021 - Current

Veterinary Receptionist

Bear Valley Animal Clinic
09.2020 - 08.2021

Veterinary Technician

Bear Valley Animal Clinic
09.2020 - 07.2021

Adoption Support Coordinator

Woods Humane Society
11.2013 - 07.2020

Animal Caregiver

Woods Humane Society
11.2013 - 01.2017

High School Diploma -

Paso Robles High School

Similar Profiles

CREATE PROFILE
Shelle Clark