Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Dodd

West Frankfort,IL

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed at Bath & Body Works and Logan Primary Care. Excelled in creating positive customer experiences and implementing infection control measures. Skilled in both interpersonal communication and meticulous organization, demonstrating a significant impact on workplace efficiency and client satisfaction.

Overview

26
26
years of professional experience

Work History

Sales Associate

Bath & Body Works
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Paraprofessional

District Unit 168
08.2007 - 07.2020
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.

LPN

Logan Primary Care
08.1998 - 10.2000
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.

Education

Bachelor of Arts - Early Childhood Care And Education

National Louis University
Chicago, IL
05-2018

No Degree - Licensed Practical Nurse

Rend Lake College
Ina, IL
08-1998

Associate of Arts - General Studies

John A. Logan
Carterville, IL
05-1988

Skills

  • Customer service
  • Problem-solving skills
  • Outgoing personality
  • Stocking and receiving

Timeline

Sales Associate

Bath & Body Works
11.2023 - Current

Paraprofessional

District Unit 168
08.2007 - 07.2020

LPN

Logan Primary Care
08.1998 - 10.2000

Bachelor of Arts - Early Childhood Care And Education

National Louis University

No Degree - Licensed Practical Nurse

Rend Lake College

Associate of Arts - General Studies

John A. Logan
Shelley Dodd