Shelley N Cannon
Murfreesboro,TN
Summary
Program Coordinator with 10+ year experience broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions.
Overview
12
12
years of professional experience
Work History
Program Coordinator
J2M HEALTH
Murfreesboro, USA
01.2019 - Current
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
- Optimize patient satisfaction, provider time, and classroom utilization
- Schedule appointments for Diabetic Education based on referrals
- Obtain, record, and update patient demographics and other pertinent information EHR
- Communicate with patients pre- and post-appointments, and registration via email or phone
Medical Office Receptionist
HCA Healthcare Inc.
Murfreesboro, USA
01.2016 - 01.2019
- Greet and check in patients, and collect personal and insurance information
- Maintained patient demographics and updated EHR
- Collect co-pays and other patient balances
- Schedule, reschedule, and verify patient appointments
Front Desk Receptionist
Williamson Medical
Murfreesboro, USA
01.2014 - 01.2016
- Received and distributed incoming calls and scheduled appointments
- Maintained patient records, and updated demographics
- Collected patient copays, and recorded payment transactions
- Verified patient insurance
- Maintained front office lobby area
Education
High School -
Continental Academy
Skills
- Customer Service
- Multitasking
- Time Management
- MS Office
- Adobe Acrobat
- EHR
- Medical Records
- Insurance Verification
- Charges/Billing
- Patient scheduling
- Patient communication
Timeline
Program Coordinator
J2M HEALTH
01.2019 - Current
Medical Office Receptionist
HCA Healthcare Inc.
01.2016 - 01.2019
Front Desk Receptionist
Williamson Medical
01.2014 - 01.2016
High School -
Continental Academy