Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Caswell

Bedford,IN

Summary

Dynamic and dedicated professional with a strong work ethic and outstanding customer support experience at Dave & Buster's. Proven ability to enhance client relationships and manage cash transactions responsibly. Recognized for multitasking in high-pressure environments while maintaining a professional appearance and contributing to team success.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

11
11
years of professional experience

Work History

Server

Dave & Buster's
12.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Prep Cook

Cedar Hill Catering
09.2015 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.

Production Worker

Pluto Corporation
08.2014 - 04.2015
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Education

Associate of Science - Human Services

Ivy Tech Community College of Indiana
Indianapolis, IN
01-2028

Skills

  • Strong work ethic
  • Outstanding customer support
  • Responsible cash transactions
  • Client relationship management
  • Professional appearance

Timeline

Server

Dave & Buster's
12.2024 - Current

Prep Cook

Cedar Hill Catering
09.2015 - Current

Production Worker

Pluto Corporation
08.2014 - 04.2015

Associate of Science - Human Services

Ivy Tech Community College of Indiana

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