Shelly Halstead

ANGI

09.2019 - Current

Increased account retention by building strong relationships with clients and addressing their needs promptly.
Developed new business opportunities for company growth through effective networking and client presentations.
Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
Streamlined internal processes to increase efficiency within the sales department, leading to quicker response times for client inquiries.
Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
Brought in over $[Amount] in revenue while managing multiple high-profile accounts.
Met with new customers to share product and service information, listen to needs and learn about business operations.

Summary