Shelly Hovey
Summary
A highly motivated and compassionate professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Coordinator
Southwest Iowa MHDS Region
09.2017 - Current
- Provided service coordination to the participants of the Southwest Iowa Mental Mental Health Court Program until 4/1/2017.
- Coordinate services and monitor treatment for 50+ individuals age 5-65.
- Provide crisis care service coordination.
- Assess for level of care and assist in goal development.
Case Management Supervisor
Pottawattamie County Community Services
11.2007 - 09.2017
- Managed a team of 8-10 Case Managers.
- As a member of the Leadership team, I assisted in the development and implementation of department policies.
- Audited case management files to ensure compliance with the Iowa code.
Case Manager
Pottawattamie County Community Services
10.2005 - 11.2007
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Bachelor of Arts - Psychology
University of Nebraska At Omaha
Omaha, NE12-1998
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Goal setting
- Meeting facilitation
- Community resource expertise
- Problem-solving
- Organizational skills
Certification
Mental Health First Aid Training Certification, Adult and Children
Timeline
Service Coordinator
Southwest Iowa MHDS Region
09.2017 - Current
Case Management Supervisor
Pottawattamie County Community Services
11.2007 - 09.2017
Case Manager
Pottawattamie County Community Services
10.2005 - 11.2007
Bachelor of Arts - Psychology
University of Nebraska At Omaha
Similar Profiles
Debi RedmonDebi Redmon
SOAR - Service Coordinator at Southwest Iowa MH/DS RegionSOAR - Service Coordinator at Southwest Iowa MH/DS Region
Emma GerrardEmma Gerrard
Medical Social Worker at VNA & Hospice of the Southwest RegionMedical Social Worker at VNA & Hospice of the Southwest Region
Tiffany DoddsTiffany Dodds
Social Worker at Southwest Iowa Regional Medical CenterSocial Worker at Southwest Iowa Regional Medical Center