Summary
Overview
Work History
Education
Skills
Educational Experience
Timeline
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Shelly Magsamen

Watertown,Wisconsin

Summary

Experienced professional with expertise in customer service seeking entry-level position in Medical or Professional office setting. Skilled Quality Control Technician and Warehouse Inventory Specialist/Clerk with a detail-oriented approach. Dedicated team player committed to exceeding expectations in fast-paced environments. Eager to continue skill development and advance within a dynamic organization.

Overview

26
26
years of professional experience

Work History

Lab Technologist

ST Genetic Technologies (Inguran LLC)
02.2024 - 05.2025
  • Handled the maintenance and operation of several sorting units at once.
  • Managed lab computer systems for efficient data entry.
  • Performed calibration and alignment of sorting machinery.
  • Prepared semen samples using specific volume weight recipes.
  • Ensured high-quality standards in sexed semen production processes.
  • Conducted cleaning and sterilization of sorters.
  • Utilized diverse software tools including spreadsheets, databases, and statistical packages to format and manipulate data.
  • Demonstrated correct procedures for managing hazardous chemical and biological agents.

Create a Pack Foods Inc.
08.2015 - 12.2023
  • Operate fill production Equipment.
  • Maintain an entire production line
  • Trouble shoot and fix any issues or problems without the need of calling maintenance.
  • Maintain Hourly Product checks. (Weights of each fill, label verification, quality, date code verification, pallet/placard verification and testing needed, including pressure checks, vacuum check).
  • Call warehouse on self-radio for needed supplies as needed.
  • Hitachi Date Code knowledge -would help other co-workers as needed with any Date Code issues.
  • Help Supervisor/leads as far as daily scheduling, training, documentation training.
  • Worked on Inventory Control and Material Staging requirements to keep warehouse personnel, purchasing, Production Scheduler and General Production Manager aware of inventory (Packaging Inventory) 2 weeks prior of the actual production date to make sure had the inventory on hand for the next production run of whatever product was scheduled.
  • Acting Lead Duties – Assist and help whoever needed any help.

Office Duties/Night Supervisor

DEB Wholesale
03.2011 - 07.2015
  • Fast pace environment
  • Work with computer system AS400
  • Computer entry
  • Customer Service
  • Answering multiple phone lines
  • Take orders over phone and enter for processing
  • Download Telxon orders from multiple salesmen to be processed for shipping
  • Use of computer, calculator, book binder, fax machine, and multiple printers
  • Night Supervisor
  • Making sure night crew is doing their jobs professionally and accurately
  • Making sure orders are properly picked and boxed for loading on trucks for shipments
  • Verifies and keeps records on incoming and outgoing and prepares items for shipment
  • Affixes shipping labels on packed cartons

MSR - Group Leader

Creative Openings
09.2009 - 11.2010
  • Setting appointments for windows and doors
  • Computer entry and working with an automatic dialer
  • In charge of all employees when management had days off and all Saturdays

Cashier

Linmar BP DBA Ron’s Corner
11.2008 - 06.2009
  • Greet customers and ensure their needs have been met and concerns have been resolved.
  • Ensure shelves are neatly and correctly stocked and inventory is replenished as necessary.
  • Accurately total all customer purchases, collect payment, and maintain a balanced cash drawer.

Pre-loader

UPS
08.2006 - 08.2008
  • Sort packages and load the trucks according to the order in which they are to be delivered.

Night Supervisor

Debs Wholesale Inc.
11.1999 - 09.2005
  • Making sure night crew is doing their jobs professionally and accurately
  • Making sure orders are properly picked and boxed for loading on trucks for shipments
  • Verifies and keeps records on incoming and outgoing and prepares items for shipment
  • Affixes shipping labels on packed cartons
  • Paper work and maintaining work orders

Education

Associate of Science Degree - Medical Billing & Coding

ANTHEM COLLEGE
Phoenix, AZ
12.2008

Skills

  • Medical Terminology, Diagnosing, Operation Diagnosis, Records, Billing, Collections & Appointments
  • ICD-9CM & CPT Codes, Medisoft
  • HCPCS & HIPAA
  • Insurance Verification, Billing & Appeals

    • General Skills

  • Attention to Detail
  • Strong Math Skills
  • General problem-solving skills
  • Self Motivated
  • Good Oral/Written communication skills
  • Legible Handwriting
  • Knowledge of IQMS
  • Microsoft Office, Excel, Word, 365
  • Forklift & Electric Pallet Jack certified
  • Knowledge of IQRF with use of scan gun, tablet and or PC
  • Inventory Cycle Counts, MSR (Material Staging Requirements)
  • Experience as a First Aid Responder, Safety Committee
  • Scales & Centrifuges
  • Air displacement pipettes
  • Bio security/ Lab processing Safety
  • SOP Acknowledges & compliance

Educational Experience

  • Educated in:
  • Medical Administrative Skills
  • Scheduling appointments and operating medical software applications such as Medical Manager.
  • Employing medical terminology and pharmacology knowledge to patient accounts and daily procedures.
  • Coding diagnostic statements of diseases and medical procedures in account management systems.
  • Formatting medical records, destroying records in accordance with regulations, and file retention.
  • Adhering to laws of confidentiality pertaining to the release of information on patient accounts.
  • Performing basic word processing while composing business letters, memos, and other correspondence.
  • Designing letterhead, newsletters, announcements, flyers, cover pages, and other office documents.
  • Utilizing computer operating systems to create and format web pages with hyperlinks.

Timeline

Lab Technologist

ST Genetic Technologies (Inguran LLC)
02.2024 - 05.2025

Create a Pack Foods Inc.
08.2015 - 12.2023

Office Duties/Night Supervisor

DEB Wholesale
03.2011 - 07.2015

MSR - Group Leader

Creative Openings
09.2009 - 11.2010

Cashier

Linmar BP DBA Ron’s Corner
11.2008 - 06.2009

Pre-loader

UPS
08.2006 - 08.2008

Night Supervisor

Debs Wholesale Inc.
11.1999 - 09.2005

Associate of Science Degree - Medical Billing & Coding

ANTHEM COLLEGE

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