Shelly Sherman
Contract Adminstration Manager
2504 WillowSprings Rd,TX
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Self-motivated Field Administrator Manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
19
19
years of professional experience
Work History
Field Administrator Manager /Lead Contract Administrator
Valcorp Enterprises LLC
02.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained personnel records and updated internal databases to support document management.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Improved employee productivity with effective time management strategies for daily tasks.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
General Manager, Administration
South Texas Fundraising Solutions
09.2019 - 02.2023
- Responsible for time sheets, lunches, PTO time and vacations, health insurance issues and payroll issues, answer phone calls, take messages, fax.
- Implemented new software tools for streamlined data management, improving efficiency across all departments.
- Manage and track all orders, reconciled all deposits, and managed all money transactions with zero discrepancies.
- Managed stock levels and made key decisions about stock control.
- Ensure standards for quality, customer service, health and safety is met.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
New Equipment Trainer / Fielder
Engineering Solution and Products (ESP)
05.2006 - 03.2019
- Performs duty as a New Equipment Trainer / Fielder for PMECQ and PMSPIE.
- Create fielding schedules with unit Commanders to establish a fielding timeline, Worked in GFEBS, and CIF to inventory accountability and verify material is available and ready.
- Cultivated a positive learning environment by fostering open communication between trainers, trainees, and supervisors alike.
- Accountability of the number of employees and hotel rooms, credit card issues, responsible for answering calls, taking messages, fax machine, maintaining a filing system, health insurance issues, time sheets, PTO time, sick time, call inn's and pay roll issues
- Enhanced equipment operator performance by developing and implementing comprehensive training programs.
- Worked with co-workers in GFEBS and CIF to identify shortages or surplus item and report equipment status higher up the chain.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Inspected products and machines to maintain quality and efficiency.
Education
Certificate of Technical Studies - Real Estate
Mckissock Learning On Line
San Antonio, TX09-2023
Associate of Science - Medical Billing & Coding
Central Texas College
Killeen, TX05-2019
High School Diploma -
Northwestern High School
Albion, PA06.1987
Skills
- Field operations
- Office administration
- Scheduling coordination
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Decision-making
- Verbal and written communication
- Data entry
- Flexible schedule
Work Preference
Work Type
Full TimeWork Location
HybridRemoteImportant To Me
Career advancementFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekTimeline
Field Administrator Manager /Lead Contract Administrator
Valcorp Enterprises LLC
02.2023 - Current
General Manager, Administration
South Texas Fundraising Solutions
09.2019 - 02.2023
New Equipment Trainer / Fielder
Engineering Solution and Products (ESP)
05.2006 - 03.2019
High School Diploma -
Northwestern High School
Certificate of Technical Studies - Real Estate
Mckissock Learning On Line
Associate of Science - Medical Billing & Coding
Central Texas College
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