Shelly Sparks
Sinclair/stinker Store
1229 State St Apt 204,NM
19
years of professional experience
Dynamic and results-driven professional with extensive experience in customer service at Sinclair/Stinker Store. Proven ability in cash handling and inventory management, complemented by strong work ethic and empathy. Consistently enhanced customer satisfaction through effective communication and collaboration, contributing to a welcoming shopping environment.
Work History
Cashier
4 Years 2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with queries, enhancing overall shopping experience.
- Collaborated with team members to ensure store cleanliness and organization.
Server
1 Year 9 Months- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on menu items, service procedures, and restaurant policies.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate/key Holder
4 Months- Facilitated customer product selection and resolved inquiries to optimize shopping experience.
- Maintained store cleanliness and organization to foster a welcoming environment.
- Operated cash register and managed transactions accurately while issuing receipts.
- Facilitated shelf restocking and product presentation to boost visibility.
- Participated in inventory management by tracking stock levels and reporting discrepancies.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Server
6 Years 2 Months- Processed payments efficiently using point-of-sale system, ensuring accurate transaction handling.
- Managed multiple tables simultaneously while delivering high-quality service during peak hours.
- Upsold menu items to enhance guest experience and increase overall sales revenue.
- Implemented feedback from customers to improve service quality and operational efficiency.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Cash handling and management
Product restocking
Product knowledge
Refunds and exchanges
Cash drawer balancing
POS system operations
Refund handling
Inventory management
Timeline
Sales Associate/key Holder
Dollar General Store
08.2024 - 12.2024Read More
Server
Dennys Restaurant
09.2023 - 06.2025Read More
Cashier
Sinclair/stinker Store
09.2021 - 11.2025Read More
Server
Mobile Greyhound Park
04.2007 - 06.2013Read More
Raton High School
High School Diploma
Read More