Hi, I’m
Shelsea Hernandez
Nursing student
Chalmette,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
year of professional experience
1
Certification
Work History
Memes Bar & Grill
Server
07.2022 - 09.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
Education
Nunez Community CollegeChalmette, LA
from Nursing
Skills
- Order Delivery Practices
- Guest Engagement
- Table Setting
- Safe Food Handling
- Order Management
- Hospitality Service Expertise
- Quality Control
- Performance Improvement
- Service Prioritization
- Allergy Awareness
- Time Management
- Attention to Detail
- Professional Appearance
- Multitasking Abilities
- Cleanliness Standards
- Positive Attitude
- Effective Communication
- Organizational Skills
- Team Collaboration
Certification
- CNA - Certified Nurse Assistant
Timeline
Server
Memes Bar & Grill
07.2022 - 09.2023
Nunez Community College
from Nursing
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