Shemeca Thompson
Flint,MI
Summary
Driven career development specialist with proven track record in guiding individuals toward achieving their professional goals. Skilled in personalized coaching, career planning, and job search strategies. Strong focus on team collaboration and adaptability to changing needs. Known for effective communication, empathy, and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Career Coach
Action Management/GST Michigan Works!
03.2019 - Current
- Developed personalized career action plans for clients to enhance job search strategies.
- Assigned workshops on resume writing, workplace excellence, and interview preparation to improve client readiness.
- Analyzed labor market trends to inform clients about in-demand skills and career pathways.
Sales Representative/Service Support Representative
AT&T Mobility
09.2015 - 09.2018
- Developed and maintained strong customer relationships to drive sales growth.
- Assist with service issues, account management, or tracking sales data for team.
- Answered customer calls about services, billing, equipment, and promotion
Store Manager
Rue 21
11.2010 - 09.2015
- Oversaw daily store operations, ensuring optimal inventory management and customer service excellence.
- Managed budgeting and forecasting processes, driving financial accountability across the store.
- Conducted regular performance evaluations, providing constructive feedback to foster employee growth.
Store Manager
Rainbow Apparel
02.2008 - 11.2010
- Led team to achieve sales targets through effective training and staff development.
- Implemented inventory management systems to streamline stock control and reduce store's shrink.
- Oversaw daily operations ensuring compliance with company policies and procedures.
Education
High School Diploma -
Hamady High School
Flint, MISkills
- Customer service
- Problem-solving
- Workforce readiness
- Cash handling
- Work ethic and integrity
- Attention to detail
- Inventory control
- Human resources
Timeline
Career Coach
Action Management/GST Michigan Works!
03.2019 - Current
Sales Representative/Service Support Representative
AT&T Mobility
09.2015 - 09.2018
Store Manager
Rue 21
11.2010 - 09.2015
Store Manager
Rainbow Apparel
02.2008 - 11.2010
High School Diploma -
Hamady High School