Shemeka Jackson
Hoover
Summary
Highly experienced Customer Service Sales Associate committed to driving high sales and customer satisfaction. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Walmart
Homewood
07.2001 - Current
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Conducted sales transactions, processed payments and managed cash register with zero discrepancies.
- Helped customers find specific products, answered questions, and offered product advice.
Department Manager
Walmart
Homewood
08.2015 - 01.2019
- Managed daily operations and ensured compliance with company policies.
- Trained and supervised a team of associates to enhance performance.
- Oversaw inventory management and maintained stock levels efficiently.
- Coordinated schedules and delegated tasks among department staff.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
Education
Associate of Applied Science - Office Medical Management
Virginia College
Birmingham, AL 08.1999 - 05.2002
Skills
- Customer service
- Sales transactions
- Inventory management
- Visual merchandising
- Team leadership
- Customer relationship management
- Product knowledge
- Conflict resolution
- Time management
Timeline
Department Manager
Walmart
08.2015 - 01.2019
Sales Associate
Walmart
07.2001 - Current
Associate of Applied Science - Office Medical Management
Virginia College
08.1999 - 05.2002