Kerrisa Barrow
Columbia,SC
Summary
Dynamic HR Specialist with a proven track record at the United States Army, enhancing HR processes and employee satisfaction. Excelled in customer service delivery and HR program development, significantly improving performance metrics. Skilled in paperwork verification and training development, adept at fostering positive relationships and driving organizational success.
Overview
10
10
years of professional experience
Work History
Human Resources Specialist
United States Army
Fayetteville, NC
04.2021 - Current
- Process Action documents through IPPSA.
- Provided essential support to address individual HR needs of employees.
- Analyzed employment-related data and prepared reports.
- Developed and executed performance processes.
Waitress
Applebee's Grill + Bar
Augusta, GA
03.2020 - 02.2021
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Processed payments accurately using cash registers or POS systems.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Developed positive relationships with regular customers through friendly conversation.
Deli/Bakery Clerk
Walmart
Augusta, GA
10.2019 - 02.2021
- Verified that all products were labeled with correct pricing information.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Assisted in creating promotional displays for seasonal and special bakery products.
Delivery Driver
Domino’s
Irmo, SC
08.2018 - 10.2019
- Ensured efficient and courteous delivery of orders.
- Optimized delivery paths by adapting to real-time traffic updates for quicker order completion.
- Verified order completeness and accuracy prior to and following delivery.
Sales Associate
Harris Jewelry
Columbia, SC
01.2017 - 07.2018
- Provided efficient, respectful, and courteous customer service.
- Supported patrons in discovering their demands and proposing relevant merchandise.
- Monitored and identified security threats to prevent incidents.
Cashier/Customer Service/Sales Associate
Family Dollar
10.2015 - 01.2017
- Assisted customers with questions or help needed and ran the register when customers were ready to pay
- Maintained a clean and organized store by stocking products as needed and consistently cleaning the store
Store Associate
Walmart
04.2015 - 08.2015
- Assisted customers in need of searching for merchandise, and ran the cash register
- Maintained a clean work area and zoning around the area to ensure cleanliness of the store
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH01-2025
Associate of Science - Fashion Merchandising
Southern New Hampshire University
12.2020
Certificate of Training - Security Office
Rene’s Security and Training Academy
12.2015
Skills
- Paperwork verification
- Training and mentoring
- Customer service delivery
- Compensation planning
- HR program development
- Training development
References
References available upon request.
Timeline
Human Resources Specialist
United States Army
04.2021 - Current
Waitress
Applebee's Grill + Bar
03.2020 - 02.2021
Deli/Bakery Clerk
Walmart
10.2019 - 02.2021
Delivery Driver
Domino’s
08.2018 - 10.2019
Sales Associate
Harris Jewelry
01.2017 - 07.2018
Cashier/Customer Service/Sales Associate
Family Dollar
10.2015 - 01.2017
Store Associate
Walmart
04.2015 - 08.2015
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Associate of Science - Fashion Merchandising
Southern New Hampshire University
Certificate of Training - Security Office
Rene’s Security and Training Academy
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