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Motivated customer service professional with over 20 years of working seamlessly with team members in a fast-paced environment, with the ability to multitask and problem-solve. As well as experience in accounting, hospitality, and environmental services. Authorized to work in the US for any employer.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Experienced Court Liaison skilled in bridging mental health and substance use service gaps within the legal system. Utilizes data analysis to enhance client engagement and treatment outcomes. Proficient in case management, mental health advocacy, and trauma-informed care. Demonstrated success in collaborating with treatment court staff and community organizations to implement impactful programs.

Dynamic Business Support Liaison with a proven track record at Alorica, excelling in operational efficiency and customer satisfaction. Skilled in process improvement and conflict resolution, I successfully enhanced interdepartmental collaboration and streamlined workflows, resulting in a 20% increase in productivity. Committed to fostering strong relationships and driving continuous improvement initiatives.

Shennel Miral

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VPK - Preschool Teacher

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Medical Representative/ Product Specialist

Digital Marketing Analyst/ Web Developer

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Unit Liaison

VPK - Preschool Teacher

Preschool Teacher

Medical Representative/ Product Specialist

Digital Marketing Analyst/ Web Developer

Elementary Teacher

Associate Degree -

Bachelor's Degree -

High school -

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