Shequia Massengale
Walthourville,GA
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
17
17
years of professional experience
Work History
Housekeeper
PCSI
10.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Warehouse Packer
TARGET DISTRIBUTION
07.2020 - 09.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Administrative Assistant
POWER SECURE
11.2017 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supervisor
Five Below
06.2010 - 09.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
Bealls Outlet
02.2008 - 04.2010
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
BRADWELL INSTITUTE
Hinesville, GA06-1998
Skills
- Training and mentoring
- Customer service
- Decision-making
- Process monitoring and improvement
- Safety protocols
- Quality control
- Time management
- Self motivation
- Reliability
- Problem-solving abilities
Timeline
Housekeeper
PCSI
10.2023 - Current
Warehouse Packer
TARGET DISTRIBUTION
07.2020 - 09.2023
Administrative Assistant
POWER SECURE
11.2017 - 09.2019
Supervisor
Five Below
06.2010 - 09.2017
Supervisor
Bealls Outlet
02.2008 - 04.2010
High School Diploma -
BRADWELL INSTITUTE
Similar Profiles
Wilma AdizasWilma Adizas
Cook 1 at PCSICook 1 at PCSI
Alexis M. PriceAlexis M. Price
IT Support Technician at PCSIIT Support Technician at PCSI
A'Diamond HightowerA'Diamond Hightower
General Clerk II at PCSIGeneral Clerk II at PCSI
Stephanie PerryStephanie Perry
General Manager at Holiday Inn Express Hotel SuitesGeneral Manager at Holiday Inn Express Hotel Suites
Susan SikeloSusan Sikelo
Caregiver, Special Needs at the Young HouseCaregiver, Special Needs at the Young House