Shequira Daniel
Worcester,MA
Summary
Dynamic and results-driven Cashier Team Lead with extensive experience at Sodexo USA, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and training staff, while effectively managing cash handling processes. Strong problem-solving skills and a positive attitude contribute to exceptional customer satisfaction and streamlined operations.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Sodexo USA
12.2023 - Current
- Supervised daily cash handling and transaction processes to ensure accuracy and compliance.
- Trained and mentored new cashiers on operational procedures and customer service standards.
- Implemented inventory management practices to reduce discrepancies in stock levels.
- Resolved customer inquiries and issues, enhancing overall satisfaction with services provided.
Food Service Worker
Hospital for Behavioral Medicine
05.2022 - 11.2023
- Prepared and served nutritious meals to patients following dietary guidelines.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Assisted with inventory management, ensuring stock levels met operational needs.
- Collaborated with kitchen staff to streamline meal service processes.
- Supported patient meal selection process, enhancing overall dining experience.
- Trained new staff on proper food service techniques and safety practices.
Team Member
Chipotle Restaurant
06.2020 - 12.2022
- Assisted in food preparation, ensuring ingredient quality and compliance with safety standards.
- Operated kitchen equipment efficiently while maintaining cleanliness and organization.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain fast-paced workflow during peak hours.
Cashier Team Lead
Forever 21
Auburn, MA
04.2018 - 05.2020
- Managed cash handling and customer service operations to enhance efficiency and client satisfaction.
- Developed and implemented training programs for new cashiers to enhance procedural knowledge and adherence to best practices.
- Implemented compliance measures to uphold company policies throughout peak sales activities.
- Managed resolution of customer inquiries and issues to foster positive experiences.
Education
No Degree -
Quinsigamond Community College
Worcester, MASkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Product restocking
- POS systems
Timeline
Cashier Team Lead
Sodexo USA
12.2023 - Current
Food Service Worker
Hospital for Behavioral Medicine
05.2022 - 11.2023
Team Member
Chipotle Restaurant
06.2020 - 12.2022
Cashier Team Lead
Forever 21
04.2018 - 05.2020
No Degree -
Quinsigamond Community College