Sheree Hancock
Owasso
Summary
A highly motivated professional seeking a challenging role to utilize skills for personal growth for a reputable company. While making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
Work History
Hair Stylist
Great Clips
Broken Arrow
03.2024 - Current
- Greet Clients with a friendly, positive and professional attitude
- Communicates clearly and maintains active listening skills
- Consult with clients about cut and style
- Ability to perform to each client's needs
- Provide clients with services such as cut, shampoo and styling
- Build and maintain excellent client relationships
- Being prepared for a client prior to arrival
- Maintain a clean work environment
Assistant Manager/Front Desk Agent
Quality Inn & Suites
Owasso
06.2018 - 03.2024
- Utilize effective communication skills, professional attitude and excellent organizational skills.
- Maintain high standard of professionalism, courtesy and discretion to all guests
- Coordinate room assignments
- Process guest arrivals and departure, including processing payments
- Address guest concerns, complaints and provide exceptional service
- Ensure guests have a safe and secure environment
- Notify facilities of repairs
- Ensure compliance with health and safety regulations
- Maintain the property and ensure it is within the Hotel Franchise/AAA standards
- Process and complete direct bill invoices and payments
- Complete inventories and ensure stock is at par levels
- Prepare schedules for all departments
- Supervise front desk and provide assistance to all shifts when needed
- Maintain accurate updates and reporting, such as room occupancy and availability
- Keep accurate reports of guest ledgers associated with reservations, folios and guest stay
- Assist housekeeping and laundry when needed
- Hire, train and evaluate new and existing employees
- Ensure staff are prepared to provide exceptional service
- Assist General Manager & Manager with paperwork and various requests
Stylist
Pro-Cuts
Tulsa
11.2018 - 05.2021
- Greet Clients with a friendly and professional attitude
- Consult with clients about cut, color and style
- Good listening skills and the ability to perform to each clients needs
- Provide clients with services such as shampoo, cut, color and styling
- Perform hair removal
- Build and maintain excellent client relationships
- Schedule appointments
- Being prepared for a client prior to arrival
- Maintain a clean work environment
- Stock and refill shelves with inventory
- Process payments from clients
- Opening and closing duties of a salon
Education
Associate of Business Administration - Business Administration
University of Arizona Global Campus
Chandler, AZ 01.2026 - 01.2026
Clary Sage College
Tulsa, OKSkills
- Microsoft Word
- Excel
- PowerPoint
- Guest Services
- Customer Service
- Multi-line Phone System
- Time Management
- Data Entry
- Night Audit
License - Type
Cosmetology License
Timeline
Associate of Business Administration - Business Administration
University of Arizona Global Campus
01.2026 - 01.2026
Hair Stylist
Great Clips
03.2024 - Current
Stylist
Pro-Cuts
11.2018 - 05.2021
Assistant Manager/Front Desk Agent
Quality Inn & Suites
06.2018 - 03.2024
Clary Sage College