Shereen Salem
Fresno,CA
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects, and providing stellar administrative support to the executive team. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant
Tribal Government of the Chukchansi Indians
Oakhurst, CA
08.2023 - Current
- Support staff members by scheduling meetings, preparing agendas, taking notes during meetings, and following up on action items discussed.
- Identified opportunities to improve work efficiency
- Facilitated communication between internal departments for meeting preparation
- Provided technical support during virtual meetings using video conferencing tools.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Assisted in creating budgets for departmental expenses, including personnel costs.
- Coordinated office activities to ensure efficient operation of the office.
Senior Executive Assistant
Bitwise Industries
Fresno, CA
05.2022 - 06.2023
- Legal document preparation; redlining and redacting documents and contracts
- Executive meeting organizations, scheduling, and minutes.
- Revised and maintained executive-level master calendar to coordinate meetings across multiple time zones.
- Entered internal and external stakeholder information and updates in the database system to track interactions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Scheduled and arranged travel and hotel reservations for meetings, conferences, retreats, and seminars.
- Obtained signatures for financial documents and internal and external invoices using hellosign
- Created and maintained computer based filing and organization systems for records, reports and documents.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Searched for qualified job candidates using computer databases and employee referrals.
- Interviewed job applicants to obtain information on work history and personality traits
Legal Assistant
AXM LAW
Fresno, CA
12.2020 - 01.2022
- Manage office scheduling and keep accurate notes on deadlines, motions and other dates.
- Maintain knowledge on case status by reviewing relevant records and reporting back to clients.
- Provide administrative support and conduct research to assist attorney.
- Redacted confidential information from legal documents on case-by-case basis.
- Oversaw legal team appointments, hearing and depositions schedules.
- Respond to client calls and inquiries to deliver applicable information.
- Observe privacy laws to prevent breaches and protect data.
- Organize and execute court calendar with daily cases and supervisor meetings.
Customer Service Representative
Mid Valley Packaging
Fowler, CA
01.2018 - 11.2020
- Provided customers with goods and products that they desired.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Reviewed customer account information to determine current issues and potential solutions.
- Confirmed delivery of orders and troubleshot missed delivery dates.
- Made outbound calls to obtain account information.
- Set up and activated customer accounts.
- Assist the sales department on product availability.
Education
A.A - Communications
Fresno City College
06.2013
Skills
- Executive Schedule Management
- Executive Meeting Agenda Preparation and Minutes
- Travel and event coordination
- MS Office, G-Suite, and Monday proficient
- Recordkeeping and Documentation
- Office management
- Customer relationship management
- Legal Research
- Content management expertise
- Mentoring and coaching
- Hiring and Recruiting
- Data Privacy Compliance
Certification
- Google Coursera
- Project Management - 2022
Additional Information
- Referrals upon request
Timeline
Executive Assistant
Tribal Government of the Chukchansi Indians
08.2023 - Current
Senior Executive Assistant
Bitwise Industries
05.2022 - 06.2023
Legal Assistant
AXM LAW
12.2020 - 01.2022
Customer Service Representative
Mid Valley Packaging
01.2018 - 11.2020
A.A - Communications
Fresno City College
- Google Coursera
- Project Management - 2022
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