Sherelee Knight
North Miami,FL
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Aldi Supermarket
Miami Beach, FL
10.2021 - Current
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Inspected store products for damage and obtained item replacements for customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
- Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
- Operated cash register, collected payments and provided accurate change.
Cashier
Burlington Coat Factory Distribution Center
Miami Beach, FL
07.2021 - 11.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Customer Service
capital one bank
Managua
07.2017 - 02.2021
- Nurtured connections with established customers to identify new needs, match offerings and drive sales.
- Engaged customers with interesting, informative presentations to highlight benefits and overcome objections.
- Analyzed territory and market potential regularly to identify and capitalize on growth opportunities.
- Provided customer service and issue resolution to increase QA satisfaction levels.
- Led customer service staff in implementing strategies to propel Customer Satisfaction Index levels and achieve manufacturer service objectives.
Education
High School Diploma -
Moravion High School
Nicaragua12.2014
Some College (No Degree) - Pharmacy Technology
UCAN
NicaraguaSkills
- Customer Service
- Cash Handling
- POS Systems
- Cleaning and Sanitizing
- Sweeping and Mopping
- Problem Solving
- Gift Wrapping
- Merchandise Packaging
- Customer Relations
Certification
- Certified Pharmacy Technician (CPhT)
Languages
Education and Training
other,other
Timeline
Cashier
Aldi Supermarket
10.2021 - Current
Cashier
Burlington Coat Factory Distribution Center
07.2021 - 11.2021
Customer Service
capital one bank
07.2017 - 02.2021
High School Diploma -
Moravion High School
Some College (No Degree) - Pharmacy Technology
UCAN
Similar Profiles
Austen BlumkaitisAusten Blumkaitis
Aldi Relieving Shift Manager at Aldi SupermarketAldi Relieving Shift Manager at Aldi Supermarket
Mason DouglasMason Douglas
Lead Store Associate at Aldi SupermarketLead Store Associate at Aldi Supermarket
Sarah Ellis-HendersonSarah Ellis-Henderson
Store Assistant at Aldi SupermarketStore Assistant at Aldi Supermarket
Jonathan MilamJonathan Milam
Cashier at Aldi SupermarketCashier at Aldi Supermarket
Ieisha CollinsIeisha Collins
Operations Associate at DoorDash Essentials LLCOperations Associate at DoorDash Essentials LLC