Sherhyn Burroughs
Detroit,Mi
Summary
Highly skilled and detail-oriented Cash Application Specialist with a strong commitment to accuracy and customer service. Able to handle multiple projects in a high-pressure work environment. Adapt at working independently with little to no supervision or as part of a team.
Overview
13
13
years of professional experience
Work History
Cash Posting Team Leader
Trinity Health
03.2016 - 03.2026
- Monitor and gather remittance advice or lock box deposits for manual or electronic postings
- Reconcile individual payer transmissions or lock box deposits in a timely and accurate manner
- Post transactions manually when necessary
- Work exception and error listings associated with maintaining and processing the hospital receivables such as overpayments and refunds
- Misapplied, unapplied payments and charges, and returned checks.
- Comply with all billing and collection regulatory requirements mandated by the government and other third-party payers.
- Monitor payer compliance according to contractual agreements, make appropriate contractual allowance and adjustments to account.
- Balances based upon contracted reimbursement rates.
- Reconcile daily payment batches with hospital deposits.
- Processed 835 Batches.
- Ability to maintain confidentiality of all information under HIPPA guidelines.
Rep Scheduling Clerk
Ascension Health
04.2013 - 03.2016
- Gathers necessary demographic and clinical information from patients and enters appropriate Database.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources
- Assists with coordination of activities related to insurance pre-certification/authorization
- Obtains and witnesses patient's signature on all required forms from CMS, Joint Commission, SJHPS and any other regulatory area.
- Provides financial education to patients and family on insurance benefits and/or self-pay programs.
Education
Medical Billing/Coding - undefined
Devry University
Lisle, IL12-2026
Healthcare Administration - undefined
University of Phoenix
Phoenix, AZ07-2016
Skills
Utilized Microsoft Office applications to assist in document creation and data organization Supported team members in preparing presentations and reports Maintained spreadsheets for tracking project progress
Assisted in managing electronic health records to support patient care processes Collaborated with healthcare teams to maintain accurate and up-to-date patient information Provided training and support to staff on EHR system functionalities
Utilized MS Outlook to manage daily schedules and coordinate meetings effectively Supported team communication through organized email correspondence Assisted in maintaining calendar appointments for team members
Executed strategic initiatives to drive organizational growth
Assisted in promoting health initiatives within community programs Supported team members in organizing wellness events Contributed to the development of health-related resources for participants
Assisted teams in utilizing Quickbase for project management tasks Supported data entry and reporting functions to enhance team efficiency Collaborated with colleagues to streamline workflows and improve project tracking
Assisted teams in managing OnBase software for document management tasks Supported users in navigating OnBase features to enhance workflow efficiency Contributed to training sessions for new employees on OnBase functionalities
Developed and maintained dataark systems to enhance data accessibility
Spearheaded initiatives to enhance Athena's operational efficiency
Assisted users in navigating PNC website features Supported teams in resolving customer inquiries related to online banking Facilitated access to account information and services through effective communication
Timeline
Cash Posting Team Leader
Trinity Health
03.2016 - 03.2026
Rep Scheduling Clerk
Ascension Health
04.2013 - 03.2016
Medical Billing/Coding - undefined
Devry University
Healthcare Administration - undefined
University of Phoenix