SHERI JACKSON
Fort Lauderdale,FL
Summary
Highly Skilled and Detailed-Oriented Claims Adjuster with years of experience. Proven track record of accurately assessing claims, negotiating settlements, and providing exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Realty 100
01.2018 - Current
- Rendered redefined assistance to clients with listing and buying new homes within Florida.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
BPO-Broker Price Opinion Vendor
Independent Contractor
01.2018 - Current
- Established the list price of a property, similar to a comparative market analysis, and in the case of a foreclosure or short sale
- Executed onsite property inspection condition report
- Conducted damage evaluations (both interior and exterior).
Cat AS Property Adjuster-Allstate Contract
Crawford & Co
07.2023 - 11.2023
- Improved claim resolution times by efficiently managing a caseload of property claims.
- Reduced costs for the company by accurately estimating repair and replacement expenses.
- Enhanced customer satisfaction by providing timely and empathetic communication throughout the claim process.
- Special Project-assisted with supplement assignments
Accident & Health Benefit Adjuster-
Crawford & Co - Independent Adjuster
10.2022 - 05.2023
- Diligently examined claims forms, policies, and endorsements, client instructions and other records to determine coverages
- Investigated claims by interviewing insureds, claimants, and witnesses
- Obtained official reports and compared claim information with evidence
- Prepared reports by collecting and summarizing information required by client, local, state, and federal government and by Crawford
- Settled claims by determining client’s coverages, liability, client’s instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate
Outside Property Adjuster
Crawford & Co – All State
10.2022 - 11.2022
- Examined claim forms, policies/endorsements, and client instructions to determine coverage
- Investigated and settled claims promptly and fairly
- Investigated, evaluated, and concluded property damage claims
- Established loss reserves and controlled claims costs
Auto liability Adjuster
Crawford & Co – State Farm
01.2022 - 10.2022
- Examine claim forms, policies/endorsements, and to determine coverage
- Investigated, evaluated, and concluded Auto property damage claims
- Set loss reserves and control claims costs
- Maintain company reputation by complying with federal and state regulations
- Maintain high service standards
- Determined liability, state/federal regulations, repair procedures/techniques to resolve first party losses with policyholders and/or their representatives.
Major Account Representative
DEXYP (Formally YP Advertising & Publishing/AT&T Advertising)
01.2012 - 01.2018
- Managed accounts in excess of over 10 million in annual revenue
- Established more than 70 new accounts annually, earning a combined profit of over $4M
- Planned and marketed digital advertising within assigned territory
- Played a consultant-based role to clients to assess their needs and develop solutions to their advertising requirements.
Skills
- Service Orientation
- Conflict Resolution
- Team Player/Management
- Customer Service
- Risk Assessment & Mitigation
- Policy Management
- Claims Handling and Investigations
- Liability Exposure Evaluation
- Confidential Records Management
- Insurance Regulations
Certification
- Xactimate II(training only)
- Rope and Harness
- State Farm Auto
- State Farm Property
- State Farm
- FCN Flood License (Mentee)
- License Real Estate Agent
Adjuster State Licenses
- Florida
- Alabama
- Georgia
- Texas
- North Carolina
- South Carolina
- Michigan
- Arkansas
- Arizona
- Indiana
- Kentucky
- Louisiana
- Mississippi
- Oklahoma
- West Virginia
- New Mexico
Timeline
Cat AS Property Adjuster-Allstate Contract
Crawford & Co
07.2023 - 11.2023
Accident & Health Benefit Adjuster-
Crawford & Co - Independent Adjuster
10.2022 - 05.2023
Outside Property Adjuster
Crawford & Co – All State
10.2022 - 11.2022
Auto liability Adjuster
Crawford & Co – State Farm
01.2022 - 10.2022
Real Estate Agent
Realty 100
01.2018 - Current
BPO-Broker Price Opinion Vendor
Independent Contractor
01.2018 - Current
Major Account Representative
DEXYP (Formally YP Advertising & Publishing/AT&T Advertising)
01.2012 - 01.2018
- Xactimate II(training only)
- Rope and Harness
- State Farm Auto
- State Farm Property
- State Farm
- FCN Flood License (Mentee)
- License Real Estate Agent
Adjuster State Licenses
- Florida
- Alabama
- Georgia
- Texas
- North Carolina
- South Carolina
- Michigan
- Arkansas
- Arizona
- Indiana
- Kentucky
- Louisiana
- Mississippi
- Oklahoma
- West Virginia
- New Mexico
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