- Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
- Photography
- Crafting and DIY Projects
Sheri Peterson
Sugar Hill,GA
Summary
Ethical insurance professional with a proven record of assisting clients in navigating their insurance needs. Strong background in sales and customer service, ready to drive results and improve client satisfaction.
Overview
2028
2028
years of professional experience
Work History
Insurance Agent
Horace Mann Insurance
Buford, GA
04.2025 - Current
- Assisted clients in selecting appropriate insurance policies based on individual needs and preferences.
- Provided support in processing claims, ensuring timely communication with clients throughout the process.
- Conducted policy reviews, educating clients on coverage options to enhance understanding and satisfaction.
- Collaborated with team members to streamline onboarding procedures for new client accounts.
- Researched market trends to identify potential leads and improve sales strategies within assigned territory.
- Maintained accurate records of client interactions and policy changes using company software systems.
- Adapted quickly to changes in insurance regulations, ensuring compliance while serving client interests.
- Engaged in ongoing training sessions to enhance product knowledge and customer service skills effectively.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Sales Associate
Dollar General Store
Buford, GA
2024 - 06.2027
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and restocking activities.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Implemented visual merchandising standards to enhance store appearance and product visibility.
Caregiver
County Of Fresno, Department Of Social Services
Fresno, CA
01.2011 - 12.2018
- Assisted clients with daily living activities, enhancing overall well-being and independence.
- Provided compassionate support to individuals with diverse needs, fostering trust and comfort in caregiving relationships.
- Documented client progress and care plans, ensuring compliance with departmental regulations and standards.
- Collaborated with multidisciplinary teams to develop personalized care strategies for clients.
- Monitored client health status, reporting changes to healthcare professionals promptly for timely intervention.
- Implemented engaging activities to promote mental stimulation and social interaction among clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained accurate records of services provided, contributing to improved case management procedures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Cocktail Server
Chukchansi Gold Casino and Resort
Coarsegold, CA
01.2002 - 04.2008
- Provided attentive service to guests, ensuring timely delivery of cocktails and refreshments.
- Maintained cleanliness and organization of bar area, enhancing guest experience.
- Assisted in training new staff on service protocols and menu offerings.
- Collaborated with bartenders to create a seamless workflow during peak hours.
- Resolved guest inquiries and concerns swiftly, promoting customer satisfaction.
- Utilized point-of-sale system for accurate order processing and payment transactions.
- Monitored inventory levels, reporting shortages to management for prompt replenishment.
- Implemented suggestions for cocktail menu improvements based on guest feedback.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Communicated with guests to record orders and assess needs.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Education
Fresno High
06-1993
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Auto insurance
- Customer follow-up
- Life insurance
Interests
Timeline
Insurance Agent
Horace Mann Insurance
04.2025 - Current
Caregiver
County Of Fresno, Department Of Social Services
01.2011 - 12.2018
Cocktail Server
Chukchansi Gold Casino and Resort
01.2002 - 04.2008
Sales Associate
Dollar General Store
2024 - 06.2027
Fresno High