Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Owner
S&L Clean Company
Commerce City, CO
06.2020 - Current
Identified new opportunities for growth, expansion, and diversification.
Ensured compliance with applicable laws and regulations related to business operations.
Oversaw budgeting and financial management.
Managed daily operations of business, including hiring and training staff.
Provided direction and guidance to employees.
Created marketing campaigns to attract new customers.
Developed strategic plans to increase profitability and efficiency.
Monitored performance of personnel against goals set forth by the company.
Maintained relationships with existing clients by providing superior customer service.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Director of Operations
Youth Empowerment Agency
Denver, CO
02.2014 - Current
Monitored inventory levels to ensure adequate stock was available at all times.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Directed the operations and logistics of a multi-million dollar business.
Developed and implemented operational strategies to improve efficiency and reduce costs.
Implemented systems for monitoring employee attendance, scheduling, payroll.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Developed training programs for new employees as well as existing staff members.
Prepared detailed reports outlining operational results on a regular basis.
Created policies and procedures for improved workflow processes.
Education
Associate of Arts - Business Administration And Management
Community College of Aurora
Aurora, CO
Skills
Budget Administration
Regulatory Compliance
Administrative Oversight
Marketing tactics
Verbal and written communication
Talent Development
Business marketing
Employee Development
Contract Management
Project estimating
Relationship Building
Timeline
Owner
S&L Clean Company
06.2020 - Current
Director of Operations
Youth Empowerment Agency
02.2014 - Current
Associate of Arts - Business Administration And Management