Sherika Sinclair
Fort Lauderdale
Summary
Dynamic insurance agent with a proven track record at USAA, excelling in customer service and negotiation. Consistently surpassed sales quotas by effectively upselling tailored coverage options. Licensed and committed to professionalism, I build strong client relationships while ensuring comprehensive policy reviews and optimal coverage solutions.
Overview
10
10
years of professional experience
Work History
Insurance Agent
USAA
01.2023 - 08.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
Insurance Agent
UnitedHealthcare
07.2018 - 01.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Cashier
Dollar Tree Distribution Center
01.2016 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Nursing
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Negotiation
- Upselling
Timeline
Insurance Agent
USAA
01.2023 - 08.2025
Insurance Agent
UnitedHealthcare
07.2018 - 01.2023
Cashier
Dollar Tree Distribution Center
01.2016 - 06.2018
Nursing
Broward College
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