Sherin Merri
Dallas
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
Work History
Salesperson
Nordstrom
Dallas, TX
02.2025 - 06.2026
- Cultivated strong customer relationships through personalized service and product recommendations.
- Executed sales strategies to achieve daily targets, enhancing store performance.
- Trained new staff on product knowledge and customer engagement techniques.
- Analyzed customer feedback to identify trends and improve service offerings.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Hostess
Clifton Club
Dallas, TX
05.2023 - 06.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table allocations for efficiency.
- Assisted in training new staff on customer service standards and procedures.
- Coordinated with kitchen and serving staff to enhance service flow during peak hours.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Sales Associate
Hookah Station
Dallas, TX
04.2020 - 02.2022
- Assisted customers with product selection and provided detailed product knowledge.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new team members on sales techniques and customer service standards.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Chiropractic Assistant
Dr. Robert D. Pyne, D.C
Chicago, IL
09.2019 - 12.2019
- Assisted patients with appointment scheduling and management of chiropractic care plans.
- Provided front desk support, ensuring efficient patient intake and accurate record-keeping.
- Maintained cleanliness and organization in treatment areas, ensuring compliance with health standards.
- Collaborated with the chiropractic team to streamline workflow and improve patient experience.
- Trained new staff on office procedures and patient interaction techniques for enhanced service delivery.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
Employee
Dry Cleaners
Ennis, TX
03.2019 - 06.2019
- Communication skills
- Dealing with customers
- Laundry
- Cashier
- Following instructions
- Cleaning laundromat
Cashier
Exxon
Midlothian, TX
08.2018 - 01.2019
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balance throughout shifts.
- Enhanced customer satisfaction by providing friendly, attentive service.
- Resolved customer inquiries and issues promptly to ensure positive experiences.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High school or equivalent - General Coursework
Ennis High School
Ennis, TX05-2019
Skills
- Customer service
- Customer care
- Relationship building
- Networking
- Active listening
- Team player
- Multitasking
- Organizational skills
- Patience and empathy
- Work ethic and integrity
- Order taking
Timeline
Salesperson
Nordstrom
02.2025 - 06.2026
Hostess
Clifton Club
05.2023 - 06.2024
Sales Associate
Hookah Station
04.2020 - 02.2022
Chiropractic Assistant
Dr. Robert D. Pyne, D.C
09.2019 - 12.2019
Employee
Dry Cleaners
03.2019 - 06.2019
Cashier
Exxon
08.2018 - 01.2019
High school or equivalent - General Coursework
Ennis High School