SHERISE EVANS
Warrenton,MO
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Receptionist Assistant
SSM Health Medical Group Urology
Wentzville, Missouri
07.2024 - Current
- Set up appointments for physician visits and procedures using calendar software.
- Updated group medical records and technical library to promote smooth office operations.
- Checked patients in and out for appointments and collected co-payments.
- Bladder scans [PVR]
- Inserted Catheters
- Helps Providers with Procedures
- Cystoctomy
- Assisted Stent Removal with Provider
- Answered phones and sent messages to the providers
- Did the callbacks and scheduled follow up appointments for the patients.
- Rescheduled appointments for the providers.
- Sanitized and cleaned rooms for each patient.
- Did Urinalysis test for UA's for providers.
- Stocked up all the rooms for providers.
- Entered tests in the computer for providers.
- Scheduled tests for Providers.
- Sent Urinalysis test for Cultures for Providers.
- Cleaned and sterilized the equipment for procedures for providers.
- Got patients vitals signs and entered them into epic in the computer.
- Took messages from patients and promptly relayed to appropriate staff.
CNA
SSM St. Joseph West Hospital
O'Fallon, Missouri
02.2023 - 06.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
Nursing Tech
SSM Rehabilitation Center
Ofallon, MO
06.2019 - 11.2022
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician
- Assist nurses or physicians in the operation of medical equipment or provision of patient care
- Collect specimens, such as urine, feces, or sputum
- Feed patients or assist patients to eat or drink
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
- Record height or weight of patients
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
- Assisted with bathing and getting dressed and grooming and feeding.
- Companionship with the patients
- Drained Foley bags
- Checked bloodsugar readings
- Did EKG'S and bladder scans
Medical Receptionist
Pulmonary Consultants
St.peters , MO
06.2018 - 01.2019
- Set up appointments for physician visits and procedures using calendar software.
- Updated patients medical records.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Did daily tasks by communicating with physicians, nursing staff, and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled appointments for patients in a timely manner.
- Processed patient payments and scanned identification and insurance cards.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Medical Assistant
Lakeside Mental health
St.Peters, MO
01.2017 - 05.2018
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Prepare and administer medications as directed by a physician
- Clean and sterilize instruments and dispose of contaminated supplies
- Show patients to examination rooms and prepare them for the physician
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Contacted medical facilities to schedule patients for tests or admission
Education
Medical Assistant - Medical
Allied Medical College
Saint Anne, MO04.2010
Massage Therapy - Massage
Sanford Brown College
St.Peters, MO04.2010
High School Diploma -
Wentzville Holt
Wentzville, MO06.1994
Skills
- Medical office administration
- Typing and filing
- Appointment management
- Patient reception management
- Reminder calls
- Insurance verifications
- Co-payment collection
- Documentation
- Patient callbacks
- EMR / EHR
- Phone reception
- Multitasking
- Patient Care Coordination
- Answer telephones
- Clinical Documentation
Timeline
Medical Assistant/Receptionist Assistant
SSM Health Medical Group Urology
07.2024 - Current
CNA
SSM St. Joseph West Hospital
02.2023 - 06.2024
Nursing Tech
SSM Rehabilitation Center
06.2019 - 11.2022
Medical Receptionist
Pulmonary Consultants
06.2018 - 01.2019
Medical Assistant
Lakeside Mental health
01.2017 - 05.2018
Medical Assistant - Medical
Allied Medical College
Massage Therapy - Massage
Sanford Brown College
High School Diploma -
Wentzville Holt