Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Languages
Timeline
Hi, I’m

Sherline Charles

Haines City,FL
Sherline Charles

Summary

Dynamic sales associate with proven success at Auburndale Furniture Outlet, consistently achieving sales targets through exceptional customer service and persuasive communication. Skilled in cash handling and inventory management, I foster teamwork and enhance client satisfaction by providing tailored shopping experiences and maintaining a positive store environment.

Overview

2026
years of professional experience
1
Certification

Work History

Auburndale Furniture Outlet

Sales Associate
2024 - Current (1 education.year_Label & 7 education.months_Label)

Job overview

  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Badcock Home Furniture

Sales Associate
2017 - 2025 (8 education.years_Label)

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

ElectroTax

Tax Preparer
1999 - 2021 (22 education.years_Label)

Job overview

  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Educated clients on tax planning strategies, helping them save money in future years.

Education

Lake Region
Eagle Lake,Fl

University Overview

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Cash handling
  • Stocking and receiving

Certification

BSL

CPR

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingPersonal development programs

Languages

Creole
Native or Bilingual

Timeline

Sales Associate
Auburndale Furniture Outlet
2024 - Current (1 education.year_Label & 7 education.months_Label)
Sales Associate
Badcock Home Furniture
2017 - 2025 (8 education.years_Label)
Tax Preparer
ElectroTax
1999 - 2021 (22 education.years_Label)
Lake Region