Sherly Lopez Romero
Gastón ,NC
Summary
Dynamic Sales Associate with experience at Forever 21, excelling in customer service and relationship building. Proven ability to enhance store appeal and boost customer satisfaction through effective problem-solving and teamwork. Reliable and outgoing, I thrive in fast-paced environments, ensuring product availability and a welcoming atmosphere for all customers.
Overview
1
1
year of professional experience
Work History
Sales Associate
Forever 21
03.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
CVS Pharmacy
12.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Nottingham High School
Trenton, NJ06.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Flexible schedule
- Client service
- Cleaning techniques
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Forever 21
03.2023 - 06.2024
Sales Associate
CVS Pharmacy
12.2022 - 02.2023
Nottingham High School
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