Sherlyn Guerrero
Sun Valley
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Front Desk Receptionist
Fitness Connection
Sparks
10.2024 - 07.2025
- Greeted and welcomed members and guests upon arrival at the fitness center.
- Managed front desk operations, including membership inquiries and registration processes.
- Scheduled appointments and fitness classes for members using management software.
- Assisted members with check-in procedures and provided facility information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
Front End Associate
Walmart
Reno
02.2023 - 05.2023
- Assisted customers in locating products and answering inquiries.
- Maintained clean and organized sales floor displays.
- Operated cash register and processed customer transactions efficiently.
- Completed go-backs by returning unwanted items from the checkout area back to their appropriate location.
Cashier
Carl's Jr
Reno
08.2022 - 12.2022
- Handled cash transactions accurately and efficiently during busy shifts.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained clean and organized checkout area for improved customer experience.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
Education
Associate of Science - Ultrasound Technician
Truckee Meadows Community College
Reno, NV 01.2025 - 01.2026
Sparks High School
Sparks, NevadaSkills
- Team collaboration
- Customer service
- Fluent in English and Spanish
- Bilingual
- Time management
- Responsible and Reliability
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
CPR Certified
Timeline
Associate of Science - Ultrasound Technician
Truckee Meadows Community College
01.2025 - 01.2026
Front Desk Receptionist
Fitness Connection
10.2024 - 07.2025
Front End Associate
Walmart
02.2023 - 05.2023
Cashier
Carl's Jr
08.2022 - 12.2022
Sparks High School