Sherlyn Pedroza
Victorville,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Mobile Expert
T-Mobile
Lahaina, HI
08.2022 - 08.2023
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers in setting up new devices and transferring data from old to new devices.
Barista/Customer Service Cashier
Aina Gourmet Market
Lahaina, HI
04.2021 - 04.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Lahainaluna High School
Lahaina, HI05-2021
Skills
- Flexible and Adaptable
- FLUENT IN SPANISH
- Teamwork and Collaboration
- Communication
- Task Prioritization
- Organizational Skills
- Time Management
- Friendly, Positive Attitude
- Positive and professional
- Customer Service
- Flexible Schedule
- Stocking and Receiving
Languages
Spanish
Native/ Bilingual
Timeline
Mobile Expert
T-Mobile
08.2022 - 08.2023
Barista/Customer Service Cashier
Aina Gourmet Market
04.2021 - 04.2023
High School Diploma -
Lahainaluna High School
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